Last Updated: January 1, 2026

This Privacy Policy describes how mpo168 ("we", "us", "our", "the Company") collects, uses, stores, and protects your personal information when you access or use our gaming platform. By using mpo168 services, you consent to the data practices described in this policy.

1. Introduction and Scope

At mpo168, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy applies to all users of our online gaming platform located at https://mpo168.cam, including website visitors, registered account holders, and anyone who interacts with our services, customer support, or marketing communications.

We recognize that privacy and data protection are fundamental rights, and we have implemented comprehensive security measures to safeguard your information. This policy complies with international data protection standards and reflects our commitment to transparency regarding our data handling practices. We encourage you to read this document carefully to understand how your information is collected, processed, stored, and protected.

By creating an account with mpo168, depositing funds, placing bets, or otherwise using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein. If you do not agree with any aspect of this policy, you should discontinue use of our platform immediately.

2. Information We Collect

To provide you with secure, personalized, and legally compliant gaming services, mpo168 collects various categories of personal information through different channels and touchpoints. The information we collect falls into the following categories:

2.1 Account Registration Information

When you create an account with mpo168, we collect:

  • Personal Identification Data: Full legal name, date of birth, gender, nationality, and country of residence
  • Contact Information: Email address, mobile phone number, residential address including street, city, postal code, and province
  • Account Credentials: Username, password (stored in encrypted format), and security questions/answers
  • Preferred Language and Currency: Language preference and currency selection for account operations

2.2 Verification and Compliance Documents (KYC)

To comply with regulatory requirements and prevent fraud, money laundering, and underage gambling, we collect:

  • Government-Issued Identification: Digital copies of your KTP (Indonesian ID card), passport, or driver's license including photo, ID number, issue date, and expiration date
  • Proof of Address: Recent utility bills, bank statements, or government correspondence displaying your name and current residential address dated within the last three months
  • Proof of Payment Method: Bank account statements, screenshots of e-wallet accounts (OVO, DANA, GoPay, ShopeePay), or credit card images (with middle digits obscured) to verify ownership of payment methods used for deposits and withdrawals
  • Selfie Verification: Photographs of you holding your identification document next to your face for identity verification purposes

2.3 Financial Transaction Data

For processing deposits, withdrawals, and maintaining transaction records, we collect:

  • Payment Method Details: Bank account numbers, bank names (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP), account holder names, e-wallet phone numbers and account IDs
  • Transaction History: Deposit amounts, withdrawal requests, processing timestamps, transaction IDs, payment processor reference numbers, and transaction status records
  • Balance Information: Current account balance, bonus balance, pending withdrawals, and financial activity summaries

2.4 Gaming Activity and Behavioral Data

To enhance your gaming experience and ensure platform security, we automatically collect:

  • Betting History: All bets placed including game type, stake amount, odds, bet selections, win/loss outcomes, and bet timestamps for sports betting on leagues like BRI Liga 1, EPL, La Liga, and casino games including slots, live dealer games, and table games
  • Game Preferences: Favorite games, most played categories, session duration patterns, and engagement metrics
  • Bonus and Promotion Participation: Bonuses claimed, wagering requirement progress, promotional terms acceptance, and bonus utilization patterns

2.5 Technical and Device Information

When you access mpo168 services, our systems automatically collect technical information including:

  • Device Data: Device type (smartphone, tablet, desktop), operating system (Android, iOS, Windows, macOS), browser type and version, screen resolution, and device identifiers
  • Network Information: IP address, internet service provider, geographic location (country, region, city), connection type, and network carrier
  • Usage Data: Pages visited, features used, click patterns, navigation paths, session duration, login/logout timestamps, and interaction sequences
  • Cookies and Tracking Technologies: Session cookies, authentication tokens, analytics cookies, and preference settings stored locally on your device

2.6 Communications and Customer Support

When you contact mpo168 customer support or communicate with us, we collect:

  • Support Ticket Data: Inquiry subject, description of issues, chat transcripts, email correspondence, and attachments submitted
  • Communication Preferences: Marketing opt-in/opt-out status, preferred contact channels, and communication frequency preferences
  • Feedback and Survey Responses: Satisfaction ratings, testimonials, product feedback, and suggestions for improvement

3. How We Use Your Information

mpo168 uses the personal information we collect for the following legitimate business purposes and legal obligations:

3.1 Account Management and Service Provision

  • Creating and maintaining your gaming account with accurate records
  • Processing your deposits and withdrawal requests efficiently and securely
  • Enabling you to place bets on sports events, play casino games, and access all platform features
  • Tracking your gaming activity, account balance, and transaction history for your records
  • Providing personalized game recommendations based on your preferences and playing patterns

3.2 Legal Compliance and Security

  • Verifying your identity and age to ensure compliance with 21+ age restrictions
  • Conducting Know Your Customer (KYC) and Anti-Money Laundering (AML) due diligence as required by international gaming regulations
  • Detecting and preventing fraud, bonus abuse, multi-accounting, collusion, and other prohibited activities
  • Monitoring for responsible gaming indicators and implementing account protections when necessary
  • Maintaining transaction records for audit purposes and regulatory reporting requirements
  • Cooperating with law enforcement agencies and regulatory authorities when legally obligated

3.3 Customer Support and Communication

  • Responding to your inquiries, complaints, and support requests through live chat, email, and WhatsApp
  • Sending important account notifications including verification status, withdrawal confirmations, and security alerts
  • Providing technical assistance and troubleshooting account or platform issues
  • Communicating changes to our Terms & Conditions, Privacy Policy, or service offerings

3.4 Marketing and Promotional Activities

  • Sending promotional offers, bonus opportunities, and exclusive VIP rewards based on your gaming activity and tier status
  • Delivering personalized marketing communications tailored to your interests and preferences
  • Notifying you about new game launches, tournament events, and special seasonal promotions
  • Conducting market research and gathering feedback to improve our services

Note: You may opt-out of marketing communications at any time by adjusting your account preferences or contacting customer support. Opting out will not affect essential service communications such as withdrawal confirmations or security notifications.

3.5 Platform Improvement and Analytics

  • Analyzing user behavior patterns to optimize platform performance and user experience
  • Conducting A/B testing to improve website design, navigation, and feature functionality
  • Identifying technical issues, bugs, and areas requiring enhancement
  • Developing new features, games, and services based on user demand and market trends

4. Data Sharing and Third-Party Disclosure

mpo168 does not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information with trusted partners and service providers in the following limited circumstances:

4.1 Payment Processing Partners

We share necessary financial information with payment gateway providers, banks (BCA, BRI, BNI, Mandiri), and e-wallet services (OVO, DANA, GoPay, ShopeePay) to process your deposits and withdrawals securely and efficiently.

4.2 Gaming Software Providers

Your betting activity and game session data may be shared with casino game developers and sports betting odds providers to deliver gaming services and verify game integrity.

4.3 Verification and Compliance Service Providers

We may use third-party identity verification services, age verification systems, and AML screening databases to comply with regulatory requirements and prevent fraudulent account creation.

4.4 Cloud Hosting and Technology Infrastructure

Your data is stored on secure cloud servers operated by reputable hosting providers who maintain strict data protection standards and confidentiality obligations.

4.5 Legal and Regulatory Authorities

We may disclose your information when required by law, court order, subpoena, or regulatory investigation. We will only share the minimum information necessary to comply with legal obligations.

4.6 Business Transfers

In the event of a merger, acquisition, corporate restructuring, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

Third-Party Data Protection

All third parties with whom we share your information are contractually obligated to maintain confidentiality, implement appropriate security measures, and use your data solely for the purposes specified by mpo168. We carefully vet all service providers and require them to comply with data protection standards equivalent to those outlined in this Privacy Policy.

5. Data Security Measures

mpo168 employs industry-leading security technologies and best practices to protect your personal information from unauthorized access, disclosure, alteration, and destruction:

5.1 Encryption Technologies

  • SSL/TLS Encryption: All data transmitted between your device and our servers is protected by 256-bit SSL encryption, the same standard used by major financial institutions
  • Password Encryption: User passwords are hashed using advanced cryptographic algorithms and are never stored in plain text format
  • Database Encryption: Sensitive data stored in our databases is encrypted at rest to prevent unauthorized access even in the unlikely event of a breach

5.2 Access Controls and Authentication

  • Multi-factor authentication options for enhanced account security
  • Role-based access controls limiting employee access to personal data on a need-to-know basis
  • Regular access reviews and audit trails of all data access activities
  • Automatic session timeouts to prevent unauthorized access from unattended devices

5.3 Network and Infrastructure Security

  • Firewalls and intrusion detection systems monitoring for suspicious activity
  • Regular security vulnerability assessments and penetration testing
  • DDoS protection systems to ensure platform availability
  • Secure cloud hosting infrastructure with redundant backups

5.4 Organizational Security Measures

  • Employee training on data protection principles and security best practices
  • Confidentiality agreements signed by all staff with access to personal data
  • Incident response procedures for rapid containment of potential breaches
  • Regular security audits and compliance reviews

Despite our comprehensive security measures, no method of data transmission or storage is 100% secure. While we strive to protect your personal information using commercially reasonable means, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and should notify us immediately if you suspect any unauthorized access to your account.

6. Data Retention and Deletion

mpo168 retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Data Category Retention Period Justification
Account Registration Data Duration of account + 5 years Regulatory compliance and audit requirements
KYC Verification Documents Duration of account + 5 years AML compliance and legal obligations
Financial Transaction Records 7 years from transaction date Tax reporting and financial audit requirements
Betting and Gaming History Duration of account + 3 years Dispute resolution and platform security
Customer Support Communications 3 years from last communication Service quality and dispute resolution
Marketing Preferences Until withdrawal of consent Respect for communication preferences

Upon account closure or expiration of the relevant retention period, we will securely delete or anonymize your personal information in accordance with data protection principles. However, we may retain certain information for longer periods when required by law, pending legal proceedings, or to protect our legitimate interests.

7. Your Privacy Rights

As a user of mpo168 services, you have the following rights regarding your personal information:

7.1 Right to Access

You have the right to request a copy of all personal information we hold about you. We will provide this information in a structured, commonly used, and machine-readable format within 30 days of receiving your request.

7.2 Right to Rectification

If any of your personal information is inaccurate or incomplete, you have the right to request corrections. You can update most information directly through your account settings or by contacting customer support.

7.3 Right to Erasure

You may request deletion of your personal information, subject to certain legal exceptions. We are required to retain certain data for regulatory compliance, financial auditing, and dispute resolution purposes even after account closure.

7.4 Right to Restrict Processing

You may request that we temporarily suspend processing of your personal information in specific circumstances, such as while we verify data accuracy or investigate a complaint.

7.5 Right to Data Portability

You have the right to receive your personal data in a portable format and request that we transfer it directly to another service provider where technically feasible.

7.6 Right to Object

You may object to processing of your personal information for marketing purposes or other legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your rights.

7.7 Right to Withdraw Consent

Where we process your data based on consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing conducted before withdrawal.

To exercise any of these rights, please contact our Data Protection Officer at [email protected] with your account details and specific request. We will respond to your request within 30 days and may require identity verification to ensure data security.

8. Cookies and Tracking Technologies

mpo168 uses cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze platform usage, and deliver personalized content. Cookies are small text files stored on your device that help us recognize you on subsequent visits.

Types of Cookies We Use:

  • Essential Cookies: Required for basic platform functionality including authentication, security, and session management. These cannot be disabled.
  • Performance Cookies: Collect anonymous data about how visitors use our platform to help us improve performance and user experience.
  • Functionality Cookies: Remember your preferences such as language selection, currency, and customized settings.
  • Analytics Cookies: Help us understand user behavior, popular features, and areas for improvement through aggregated statistical data.

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some platform features or result in reduced functionality.

9. International Data Transfers

mpo168 operates internationally and may transfer your personal information to servers and service providers located outside Indonesia. When we transfer data across borders, we ensure appropriate safeguards are in place including:

  • Standard contractual clauses approved by data protection authorities
  • Adequate data protection certifications held by receiving parties
  • Technical and organizational security measures equivalent to those required in Indonesia

By using mpo168 services, you consent to the transfer of your information to jurisdictions that may have different data protection laws than Indonesia, subject to the protections outlined in this policy.

10. Children's Privacy

mpo168 services are intended exclusively for adults aged 21 years or older. We do not knowingly collect personal information from individuals under the legal gambling age. If we become aware that we have inadvertently collected data from someone under 21, we will take immediate steps to delete such information and close the associated account. Parents or guardians who believe their child has provided personal information to mpo168 should contact us immediately at [email protected].

11. Changes to This Privacy Policy

mpo168 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technologies, legal requirements, or business operations. Material changes will be communicated to users via email notification, platform announcements, or prominent notice upon login. The "Last Updated" date at the top of this document indicates when the most recent revisions were made.

Your continued use of mpo168 services following the posting of changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact our Data Protection team:

  • Email: [email protected]
  • Subject Line: "Privacy Policy Inquiry" or "Data Protection Request"
  • Live Chat: Available 24/7 through our platform for immediate assistance
  • Response Time: We aim to respond to all privacy-related inquiries within 48-72 hours

By using mpo168 services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. We are committed to protecting your privacy and maintaining the trust you place in us as your preferred online gaming platform.

Our Privacy Principles

Core commitments that guide our data protection practices at mpo168

Data Security First

We employ 256-bit SSL encryption, secure cloud infrastructure, and strict access controls to protect your personal information from unauthorized access or disclosure.

Transparency & Control

You have full visibility into what data we collect and how it's used. Exercise your rights to access, correct, or delete your information at any time.

Limited Data Sharing

We never sell your personal information. Data is shared only with trusted partners necessary for service delivery and regulatory compliance.

Regulatory Compliance

Our practices meet international data protection standards including KYC, AML, and responsible gaming requirements across all jurisdictions we serve.

Minimal Retention

We retain personal data only as long as necessary for legal compliance and legitimate business purposes, then securely delete or anonymize it.

User Empowerment

You retain control over your privacy preferences including marketing opt-outs, data access requests, and account deletion options available 24/7.

Questions About Your Privacy?

Review our Terms & Conditions for usage policies, visit our FAQ for quick answers, or contact our support team to exercise your privacy rights or request more information.